Top 5 Best CRM Software in the USA in 2020

Unlike other standalone tools, CRM (Customer Relation Management) tools work best when integrated with other marketing automation software. CRM serves as an excellent tool for automation for a company’s needs varying from email marketing to campaigns, which usually feed leads into the CRM for further nurturing. Here are the five best CRM software in the USA. 

5. Pipedrive

Pipedrive is a powerful tool that allows all kinds of businesses to organize their leads and focus on deals that have to be prioritized. The interface and solutions are user friendly, and thus this enables the sales teams to use it immediately post setup. 

Price: Starting at $15 per user monthly 


4. Salesforce CRM

Salesforce CRM tool was developed as an integral part of the sales and marketing division of Salesforce. This platform allows you to keep track of all your client databases. You can follow more leads since interactions are from a single location. This tool is very comprehensive, and you can use it on both Android and iOS platforms with real-time data and custom reports. Salesforce CRM has a Feed First feature that allows you to view all the critical information. The best part is, you can integrate additional features to the platform via AppExchange. This way, third-party apps can be combined with ease. 

Pricing: Starting at $25 per user monthly 


3. NetSuite CRM

NetSuite CRM was initially called NetLedger and was founded by Even Goldberg in the late 90s. It was the first cloud computing software company that provided customer relationship solutions. NetSuite provides features like email marketing, customer service, campaigns, analytics, customer portals, and helps in managing opportunities. An outstanding feature of this tool is that you can customize it based on which platform you are using it on, i.e., Android or iOS, for your business. This tool has a compensation module for booting. You can always enroll for the free version to try out the features available on the application. 

Pricing: Custom pricing


2. Freshsales

Freshsales is a tool made, especially for today’s world. Using this tool, your sales team can boost their regular activities and let them manage contacts. It has an intuitive interface that gives the customers a secure platform to handle all the aspects of the sales process. This tool can provide valuable sales insights and tips for all your business needs. All the transactions are carried out on the cloud platform, and other features of this tool are email tracking, calls, sales management, event tracking, lead management, and analytics. The setup of the system is quite easy, and you can sign up for the free trial to see if your compatibility matches the tool. 

Pricing: Plans starting at $12 per user monthly 


1. Hubspot CRM 

Hubspot came up with its CRM software and gained popularity soon after it was launched because it is a free tool. It is a flexible tool suitable for both small and large businesses who wish to integrate CRM into their systems. The Hubspot CRM has an easy to use interface and offers all necessary functionalities. This software can organize your customer details, assign and track your deals, and record your agents. 

Pricing: Free

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